GLOBAL LOGISTICS
Shipping & Returns
White-glove courier fulfillment and 30-day effortless return concierge.
01. DISPATCH POLICIES
Global Express Delivery
All AROVEH footwear orders are inspected, hand-laced, and packed in luxury presentation dust boxes within our central atelier before dispatch.
Domestic Courier (US & Canada)
2–3 Business Days • Complimentary over $150
International Express (Europe, Asia, ME)
3–5 Business Days • Signature Required
02. 30-DAY CONCIERGE GUARANTEE
Effortless Returns & Exchanges
We want every silhouette to feel like a natural extension of your identity. If the sizing is imperfect or you prefer a different shade, you may return or exchange within 30 days of receipt.
Requirements for Return:
- Footwear must be completely unworn with no creasing on the vamp.
- Soles must be scratch-free (we recommend trying shoes on carpeted surfaces).
- Original presentation box, velvet dust bags, and spare laces must be included.
03. INITIATION
Initiate a Return or Exchange
To request a prepaid courier label, simply visit our order tracking page or contact concierge directly with your order number.