Frequently Asked Questions

AROVEH footwear is crafted true to European and US size standards. For sneaker silhouettes, order your usual athletic shoe size. For formal welted derbies and loafers, if you are between sizes, we recommend ordering half a size down for a bespoke glove-like fit.

Our leathers are ethically sourced and tanned in Tuscany, Italy. Production takes place in historic master ateliers in Porto, Portugal and Florence, Italy under strict fair-trade and generational shoemaking protocols.

We offer a 30-day complimentary return or size-exchange guarantee. Shoes must be in pristine, unworn condition with original protective packaging, dust bags, and accessories intact.

We recommend using cedar shoe trees after each wear to preserve structure and absorb moisture. For smooth calfskin, use our beeswax nourishing cream; for suede, gently brush with a crepe brush before water repellent application.

Domestic orders arrive in 2–3 business days. International express dispatches arrive within 3–5 business days with direct signature tracking. Orders above $150 qualify for complimentary courier delivery.